There is only one boss.
The customer.
Sam Walton - Founder, Walmart
CxO’s leading subscription businesses are facing two opposing trends in 2025. With the market predicted to grow to $1.5 trillion in 2025 [Forbes 2024], there’s an opening for innovative merchants to rapidly accelerate the growth of their communities. But to achieve that growth, they need to meet the increasing consumer demands to add extra value in a market that has never been more saturated.
However, 50% of CxOs report that their teams are unable to adapt to these changing demands. And, with 60% of companies still relying on outdated infrastructure, many execs have their hands tied [Forbes 2024]. To keep up, product and growth leaders must prepare their organization now to develop a hyper personalized and seamless experience at scale. Else, they risk churn at the click of a button.
The 2025 subscription race has already begun. So, how will you build a scalable strategy to secure the loyalty of your customers from the word go?
1
Forbes on Growth
Subscription market will grow to $1.5Tn in 2025 [Forbes 2024]
2
Keeping Pace
50% of CxOs say their teams cannot keep up withe customer demands
3
Legacy Tech
60% of subscription companies are hamstrung by legacy technology
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CMO, Hastings
The discussion was stimulating; the conversation flowed. My thanks also to your partner, who were brilliant.
CFO, Deliveroo
Thank you for an incredible meeting. The guests were genuine C-level people, which is rare. Congrats.
CTO, Trainline
Usually, I am critical of these meetings. But I was pleased to be part of this one. No regrets. It was a great session.
Attendees
Chiefs, SVPs, VPs, Directors of Product, Innovation, Growth, Strategy, Customer Experience and Tech Leaders
Executive decision makers with a focus on business outcomes as well as technology, information and data. This discussion will be valuable to you if you’re looking to benchmark and explore high-level strategic initiatives for the year ahead with other executives. Contact the Club Director if you'd like to see the list of confirmed attendees.
Partner
Recurly is a leading technology-focused company that specialises in subscription and billing platforms for software, media, consumer goods, financial services, and insurance industries. Established over 14 years ago, their vision is to drive businesses to grow their recurring revenue faster, smarter, and stronger. Recurly is trusted by leading brands looking to grow the lifetime value of every subscriber.
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Address
83 Baker Street
London W1U 6AG
Phone
+44 (0) 20 3322 6788
+44 75822 56272
Contact
George Whittington
Club Director EMEA